About Posha

Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Our robots use AI-enabled Computer Vision to consistently and reliably cook the best food for our users 🥘

See it in action: https://bit.ly/hownymbleworks

Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs 💙 including Accel Partners and Waterbridge Ventures. We are one of the rare startups building cutting-edge deep tech consumer robotic products from India for the world, solving for everyday eating.

About the role

We're looking for a sharp, eager Operations Associate to get hands-on experience across Posha's global supply chain, logistics, and after-sales operations. You'll be based in Bengaluru but will work across time zones — coordinating with teams and vendors in the US, China, and India.

What will my work responsibilities look like if I join Posha?

Global Logistics

• Own end-to-end shipment logistics across China, India, and the US which includes dispatch, tracking, claims, customs docs.

• Source and compare carrier rates per shipment type.

• Troubleshoot delays and compliance issues fast.

• Coordinate outbound shipments for press and internal use.

Field Repairs & After-Sales

• Own repair and replacement ops end-to-end by figuring out right part, right technician, right customer, right time.

• Track every device in the filed: customers, technicians, transit, refurb, warehouse. Log returns through RMA, close loop with R&D and CX.

Vendor & Fulfillment Ops

• Manage 3PL day-to-day which involves overlooking order punching, tracking, inventory, kitting accuracy.

• Forecast and procure spares and accessories by interacting with suppliers directly. This would involve quote, negotiate, order, verify on arrival to ensure no stock-outs.

• Initiate and verify payments to vendors, 3PLs, and technicians by maintaining clean records & on-time.

Freelance Technician Network (US)

• Source, pitch, onboard, and manage freelance field technicians across the US by being the primary point of contact

• Build the repair network in the US by having overlap in the US time zone.

Process & SOPs

• Build and refine SOPs for US returns and refurbishment by figuring out patterns, building extremely strong foundations for automations by understanding how multi-cross-functional teams work.

Who You Are

• Background in business, supply chain, engineering, or anything that shows you can think and execute.

• Comfortable with numbers and spreadsheets, tracking shipments, logging inventory, and verifying payments won't faze you.

• A clear communicator, you can write a coherent email to a freight vendor and follow up when they don't respond.

• Able to commit to at least 3 hours of work daily in US time zones, this is a hard requirement of the role, not an occasional ask.

• Genuinely curious about hardware, you don't need to be an engineer, but you should want to understand how the Posha device works.

• Comfortable in a startup, things move fast, priorities shift, and there's no playbook for everything.

Nice to Have

• Any prior exposure to logistics, supply chain, or e-commerce ops — even through coursework, projects, or part-time work.

• Familiarity with international shipping or customs documentation.

• Experience coordinating with vendors or external parties in any capacity.

• Interest in consumer hardware, robotics, or physical products.

🚀 What The World Thinks of Posha

• Posha is comparable to Tesla FSD

• “Posha is a fairly good sign that the future is closer than I thought” - The Verge

• Posha’s tagline is “See dinner cook itself, and it largely lives up to this.” - WIRED

Posha is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.